This Android agreement is a working draft. The supplied reference page is currently unavailable, so its wording has not yet been incorporated. This document requires final review before publication.
01. Membership and eligibility
This Membership Agreement describes Mavilo’s paid membership and related coin purchase terms for the Android app. It supplements the User Agreement. You must be at least 18 years old to make a purchase.
Read the plan description, price, billing period, and renewal terms displayed in Mavilo and the Google Play purchase screen before confirming payment. The confirmed offer identifies the product you are purchasing.
02. Plans and membership benefits
The available membership plans and included benefits are shown in the app. Benefits may include eligible ad-free daily gifts, additional pearl draws, a member crown, or bonus coins when expressly included in the selected offer.
Membership does not automatically make every feature or coin-based action free. Any included quantities, usage limits, delivery conditions, and separate coin costs are disclosed in the app. Do not assume that a benefit is included unless it appears in the offer you purchase.
Membership benefits apply for the period of your valid entitlement. Prices and available plans may vary by region, currency, taxes, and the Google Play offer shown to you.
03. Payment and automatic renewal
Purchases are processed by Google Play using the payment method you select there. A purchase becomes available after payment and entitlement verification. A pending or unsuccessful payment may delay activation.
An auto-renewing subscription continues and is charged for each billing period unless you cancel it through Google Play. The billing period and recurring price are shown before purchase. If a prepaid or other non-renewing plan is offered, its purchase screen will state that it does not renew automatically.
If a trial or introductory offer is available, its eligibility, duration, and subsequent charge are stated in the offer. Cancel before its stated renewal date if you do not want the paid subscription to continue.
04. Managing or canceling a subscription
To manage a subscription on Android, open Google Play → your profile → Payments & subscriptions → Subscriptions → Mavilo, then select the available management or cancellation option and follow the prompts.
You can also use Google Play’s subscription management page. Use the same Google identity that was used for the purchase.
After cancellation, access normally continues until the end of the paid period unless a refund, immediate-cancellation option, or applicable law provides otherwise. Uninstalling Mavilo or clearing app data does not cancel automatic renewal.
See Google Play’s subscription instructions for the current steps and available options.
05. Coin purchases and use
Coin packs are separate, one-time purchases unless the purchase screen explicitly says otherwise. The pack quantity and price are displayed before purchase. Eligible membership bonus coins are provided only as described in the selected offer.
Coins may be used only for the Mavilo features that display a coin cost. Check the cost before confirming an action. Coin purchases do not themselves activate a subscription.
Coins are virtual consumable items, not a deposit, stored monetary value, or legal tender. They cannot be withdrawn as cash, traded, or transferred outside the app. Verified refunds or reversed payments may require a corresponding adjustment to the related entitlement or unused coin balance.
06. Refunds and purchase issues
Refunds are subject to applicable law and Google Play’s refund policies. Eligibility may depend on the type of purchase, when it was made, and your location. Nothing in this agreement excludes a refund or other remedy that you are legally entitled to receive.
You may request a refund through Google Play. For missing coins, unavailable paid benefits, or other entitlement issues, contact Mavilo using the details below.
When a refund is approved, access to the refunded benefit or item may end in accordance with the applicable store rules and legal requirements. Cancel an unwanted subscription separately to prevent future renewals.
07. Purchase verification and local data
Your user ID, coin information, and subscription information are used to verify purchases and deliver the corresponding entitlement, as described in our Privacy Policy.
If a valid purchase is not reflected in the app, check the Google Play purchase status and contact support. Do not repurchase the same item just to resolve a pending or missing entitlement.
Locally stored content is separate from a store purchase record. A subscription purchase record does not by itself restore deleted conversations or other local content. Previously spent consumable coins are not automatically reissued after an app reinstall.
08. Changes, availability, and rights
Material changes to subscription pricing or paid benefits will be handled with any notice, consent, cancellation option, or remedy required by applicable law and Google Play. Review notices relating to your selected subscription.
We may address fraudulent transactions, reversed payments, or misuse through proportionate entitlement adjustments, subject to your legal rights. Temporary technical problems do not remove any remedy available to you under applicable law.
Google Play provides the payment and subscription management platform. Mavilo is responsible for providing its app and the benefits described in its offer. Nothing here limits mandatory consumer rights.
09. Contact
For membership, payment, or coin entitlement questions, contact Jb.hafizagro@gmail.com. You may also call 16084728034.
Provide your Mavilo user ID and the relevant coin or subscription purchase reference. Do not send payment credentials, card numbers, or unrelated personal content.